FAQ

Are these natural crystals?
Yes. Every bracelet uses genuine natural crystals — no dyed or synthetic stones. Each piece is inspected for quality before shipping.

Do you ship worldwide?
Yes, we ship to over 50 countries with free shipping on every order. US orders arrive in 7–12 business days. UK and Australia in 7–15 business days.

Can I buy this as a gift?
Absolutely. Our bracelets come beautifully packaged with a card explaining the Five Elements philosophy — thoughtful by design.

What is your return policy?
We offer a 30-day return window on all orders. If your bracelet arrives damaged or you're unsatisfied, contact us and we'll make it right.

How does the element matching work?
Our Find Your Element tool uses the BaZi day master system — a traditional Chinese method of reading the elemental quality of a birth date. It's a cultural guide, not a prediction.

What bead size should I choose?
8mm beads give a delicate look. 10mm beads are more statement. Both look beautiful — it comes down to personal style and wrist size.